Terms of Service

ReelBrand is a month-to-month subscription. Your plan renews automatically at the start of each billing cycle until you cancel. Pricing and features in effect at the time of your renewal apply to that cycle.

Your plan includes 8 completed 30-second videos per billing cycle. A video counts against your allowance only once it has successfully rendered and appears in your My Videos section. Previews, reruns, and unfinished drafts do not count.

Use them or lose them. Unused videos do not roll over into the next billing cycle. Your allowance resets at the start of each new cycle.

You can cancel at any time from your Account page. When you cancel, your access continues through the end of your current paid billing cycle, and no further charges are made after that.

Founding Member accounts have a 3-month minimum commitment disclosed at signup; after that period, standard cancellation terms apply.

Because ReelBrand is a month-to-month, cancel-anytime service, we do not offer refunds for partial months or unused videos. If you believe you have exceptional circumstances, contact us and we will review your request in good faith, at our discretion.

You retain ownership of the photos, voice recordings, scripts, and other materials you upload. You grant ReelBrand a limited license to store, process, and transform that content solely to provide the service to you (including generating images, voice, and video on your behalf).

You are responsible for ensuring you have the rights to any content you upload, and that your use of the service complies with the rules of any brokerage, MLS, or platform where you publish the resulting videos.

You agree not to use ReelBrand to:

• Impersonate another person without their consent.
• Create misleading, defamatory, harassing, or unlawful content.
• Upload content you don’t have the right to use, including copyrighted photos or listings you don’t represent.
• Attempt to reverse-engineer, resell, or share your account access with others.

We may suspend or terminate accounts that violate these rules.

ReelBrand uses AI models to generate images, voice, and video. Output may contain inaccuracies or artifacts. You are responsible for reviewing every video before publishing it and for ensuring it accurately represents you, any properties shown, and any claims made.

We work to keep ReelBrand available and reliable, but we do not guarantee uninterrupted service. Features may change, and third-party providers we rely on (rendering, AI, hosting) can affect availability.

The service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, Engage AI360’s total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim arose.

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. You agree that any dispute will be resolved in the state or federal courts located in Florida.

We may update these Terms from time to time. If we make material changes, we will notify you in the app or by email before they take effect. Continued use of the service after changes take effect means you accept the updated Terms.

Questions about these Terms or your account?
Engage AI360 — Tia@EngageAI360.com